Development of a Web and Mobile-Based E-Business System for Online PlayStation Rental

Abstract

This research focuses on the development of a web-based platform and mobile application designed to facilitate online PlayStation rental services. Traditional PlayStation rental methods often face limitations in terms of accessibility, efficiency, and user convenience. To address these issues, a comprehensive needs analysis was conducted, identifying key user pain points such as limited operational hours, manual booking processes, and lack of service transparency. In response, an innovative e-business solution was designed and implemented using modern web and mobile technologies. Key features of the system include real-time booking, user account management, personalized rental recommendations, secure payment integration, and a responsive, user-friendly interface. The system was tested through user trials and feedback sessions. Results indicated a significant improvement in user experience, with a 70% reduction in booking time and a reported user satisfaction rate of 90%. These outcomes suggest that the proposed system successfully enhances service efficiency and user engagement. Furthermore, the findings provide valuable insights into the potential scalability of similar e-business platforms in other service-based industries. Overall, this study demonstrates how the integration of digital technologies can transform conventional rental services into more accessible, efficient, and customer-oriented experiences.