Revitalization of Handyman Services: Exploring E-Business Potential Through Website Applications

Abstract

In the era of rapid technological development, handyman services have undergone significant transformation with the advent of e-business, expanding their reach through website applications. This article discusses the e-business phenomenon that sharpens online handyman services, exploring how website applications become the latest bridge between service providers and consumers. This innovation includes the transformation of the search, selection, and service completion processes, eliminating geographical boundaries and bringing unlimited convenience. The literature review describes the evolution of e-business from the stage of online transactions to website applications that provide comprehensive services, building active engagement between companies and customers. In the context of handyman services, this innovation creates a new ecosystem that changes the traditional way of providing services. Comprehensive research methods, including literature studies, surveys, interviews, and prototype implementation, provide a deep understanding of this e-business potential. The research results show that website applications have a positive impact on operational efficiency and customer experience. The conclusion confirms that the revitalization of handyman services through website applications is not just an innovation but an important strategy to enhance business competitiveness in the digital era.